OSF Home Health at OSF HealthCare Saint Anthony’s Health Center has been recognized by Strategic Healthcare Programs (SHP) as a “Superior Performer” for achieving an overall patient experience score that ranked in the top 20% of all eligible SHP clients for the 2024 calendar year.
The annual SHPBest™ award program was created to acknowledge home health agencies that consistently provide high quality service to their patients. The 2024 award recipients were determined by reviewing and ranking the overall experience score for more than 3,200 home health providers. With the largest HHCAHPS benchmark in the nation, SHP is in a unique position to identify and recognize organizations that have made patient experience a priority and have been rewarded for their efforts with high marks on the HHCAHPS survey.
“SHP recognizes how much hard work is involved in providing excellent patient care, and we are proud to acknowledge the tireless efforts of our top-performing customers through our annual SHPBest award program. These organizations care deeply about the patient experience and they never stop striving to improve every single year”, said Kevin Vogel, President of SHP.
This is the second consecutive year that OSF Home Health at OSF Saint Anthony’s has received this national recognition.
“This recognition underscores our continued commitment to providing high-quality, compassionate home care services,” says Michelle Davis, RN, BSN, Manager, Alton Home Health Care and Hospice, OSF HealthCare. “The dedication that our Mission Partners have to serving with the greatest care and love serves as the foundation of our work in receiving this award for two years in a row.”
Read more about the SHPBest awards program, including methodology and award recipient lists at https://www.shpdata.com/home-health/shpbest-hhcahps.