OSF Saint Luke earns prestigious 4-Star Rating from the National Rural Rating System and named to National Rural Honor Roll

11/20/2024 - Kewanee, Illinois

  • Leaders with four-star certificate

OSF HealthCare Saint Luke Medical Center, a committed health care provider in Kewanee, is proud to announce it has been awarded a prestigious four-star rating by the National Rural Rating System (NRRS), a program recognizing excellence in rural health care, as well as being named to the National Rural Honor Roll.

This esteemed designation is a testament to the dedication of OSF Saint Luke to delivering high-quality care and exceptional patient experiences. The NRRS evaluates hospitals based on rigorous standards, including patient satisfaction, quality of care and overall hospital performance.

Jackie Kernan, president of OSF Saint Luke, is proud of the work done to achieve this impressive rating. “Our Mission Partners strive each day to provide compassionate high-quality care. This award recognizes their commitment to serving with the greatest care and love.”

The four-star rating reflects the ongoing commitment of OSF Saint Luke to meet the unique health care needs of the rural communities we serve. This recognition highlights the hospital's success in providing outstanding medical services, despite the challenges often faced by rural health care facilities.

The 2025 National Rural Honor Roll honorees, announced each November, include rural hospitals that have met the highest standards for patient experience, based on cumulative ratings submitted by October 31, 2024. This annual recognition reinforces National Rural Health Association’s (NRHA) commitment to supporting and uplifting rural health care facilities as pillars of their communities.

“These awards really shine a spotlight on the heart and hard work that our rural hospitals bring to their communities,” says Brock Slabach, chief operating officer of the NRHA. “Rural health care comes with unique challenges, and reaching this level of excellence shows not only the clinical expertise but also the deep commitment these hospitals have to the people they serve. This recognition celebrates rural health care as a source of strength, compassion, and healing — right where it’s needed most.”

OSF Saint Luke extends its heartfelt thanks to its dedicated team of health care professionals, whose tireless efforts and unwavering commitment to patient care have made this achievement possible.

The five-star rating system ranks rural and critical access hospitals – with five stars being the top ranking and one star being the lowest. The star ratings are like the Centers for Medicaid and Medicare Services (CMS) star systems, which allow hospitals and clinics to promote their success and are used as high-quality recognitions. Most small and rural hospitals (60%) do not qualify because of a low number of qualifying inpatients for the CMS rankings but are held to the same high patient satisfaction criteria. This program recognizes the hard work and dedication rural and critical access hospitals provide across the country. The rankings will include overnight hospital stays (HCAHPS) and are based on data collected by certified CMS patient satisfaction vendors.

The National Rural Honor Roll was created to honor rural and critical access hospitals and clinics that consistently deliver exceptional health care, showcasing them as leaders in patient-centered care within their communities. Facilities included on the honor roll receive recognition for their dedication and excellence that sets them apart, demonstrating their commitment to patient well-being.

For more information visit RuralRatings.US.

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FOR MORE INFORMATION, CONTACT:

Samantha Harker Rux
Public Relations & Communications Coordinator
(309) 852-7820
Samantha.L.HarkerRux@osfhealthcare.org