OSF HealthCare Saint Paul Medical Center has been named a 2022 Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services. This award is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in patient experience.
As a winner of the Press Ganey HX Guardian of Excellence Award®, OSF Saint Paul Medical Center finished last year in the top 5% of healthcare providers in delivering patient experience in the emergency department. Press Ganey works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.
“By putting their patients and workforce first each and every day, OSF Saint Paul Medical Center is demonstrating their unwavering commitment to their employees and to the communities they serve,” said Patrick T. Ryan, Press Ganey’s chairman and chief executive officer. “The caregivers at OSF Saint Paul have inspired us with the compassion, empathy and human connection they bring to the clinical healthcare setting. We are honored to partner with them as we celebrate their achievement.”
“The OSF Saint Paul Emergency Department consistently delivers high-quality, exceptional and compassionate care,” said Dawn Trompeter, president of OSF HealthCare Saint Paul Medical Center. “Especially during these challenging times, I am truly proud of all of our Mission Partners, whose dedication to providing excellence in emergency care is consistent day in and day out, earning high marks from patients and their families.”
To learn more about OSF HealthCare, visit osfhealthcare.org.
About Press Ganey
Press Ganey, the leading Human Experience (HX) healthcare performance improvement company, offers an integrated suite of solutions that address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care. Press Ganey is a PG Forsta company.
About OSF HealthCare
OSF HealthCare is an integrated health system owned and operated by The Sisters of the Third Order of St. Francis, headquartered in Peoria, Illinois. OSF HealthCare employs nearly 24,000 Mission Partners in 150 locations, including 15 hospitals – ten acute care, five critical access – with 2,089 licensed beds, and two colleges of nursing throughout Illinois and Michigan. The OSF HealthCare physician network employs more than 1,500 primary care, specialist and advanced practice providers. OSF HealthCare, through OSF Home Care Services, operates an extensive network of home health and hospice services. It also owns Pointcore, Inc., comprised of health care-related businesses; OSF HealthCare Foundation, the philanthropic arm for the organization; and OSF Ventures, which provides investment capital for promising health care innovation startups. More at https://www.osfhealthcare.org.